When confronted with employees who
complain, criticize or try to stir up trouble, managers often feel
frustrated and helpless. They may quickly assume that there is no way to
change these "personality problems," so they just do their best to
contain the damage. However, tolerating such harmful behaviors is
definitely NOT the smartest strategy.
Chronic negativity frequently starts with
only one or two employees, but it can quickly infect an entire
department. When this happens, the inevitable result is reduced
productivity, damaged morale and eventually increased turnover, so wise
managers try to nip negativity in the bud.
Managers need to keep negativity from infecting your workplace by dealing with the Whiners, Trouble-makers, Pessimists and Other Difficult Employees including tattletales, gossips, bullies and rabble-rousers.
Banishing workplace negativity increases productivity, decreases
turnover and boosts morale. Imagine how that will make you look as a
manager.
- Uncle "D"
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